Smart Communications Terminal

IVR with call routing feature lets you route your customer calls to executives with a customizable call flow mechanism. Every key press can be configured to trigger an action to optimize your call flow. For example, you could have your customer calls forwarded to your Support team when they press 1, and to somebody from Sales when they press 2

You can use a personalized recorded voice message to greet your callers. In the long run, it will become a building block in the overall performance of the company.

An auto dialer feature of GSM terminal is operationally and economically good feature for any enterprise as it enhances the user's efficiency by 200-300% by reducing idle time and proportionately expanding the talk time every hour.

Voice Broadcasting is a highly effective way of communication by businesses to improvise their services by gathering the genuine feedback from the customers.

The scope of call recording in organizations has expanded significantly over the years for post analysis, and legitimate or compliance reasons. Our device has provision of 16GB in-built SD card which save 350000 minutes of conversation recording automatically.

This GSM device is accessible with an in-built voice mail facility, which automatically plays a custom greeting uploaded and giving provision to customers to leave their voice messages that are available to view later with contact number detail.

Dialing a new number or remembering old number is always a cumbersome task. Click to Call meets the requirements and provides an ability to import a contact list from your system, choose any contact from the GUI with dynamic searching facility and initiate a call with a single click.

Blacklisting Feature enables the user to make a blacklist of telephone numbers and prohibit those undesirable calls.

Shows the list of un answered Call numbers if not attended.